Cookie Policy

This Cookie Policy explains how GetGud Casino, operated by Kickr Games Pty Ltd, uses cookies and similar technologies on this website and related services. It is designed to help you understand what cookies are, why they are used, and what choices you have.

This policy applies to the website available at /cookie-policy, along with related pages, account areas, and mobile-friendly site features. If you use GetGud’s services, including account registration, gameplay access, and support features, cookies may be used to support those functions.

What Cookies Really Do

Cookies are small text files that are stored on your device when you visit a website. They help the site recognize your browser, remember certain settings, and improve how pages work during future visits.

Some cookies last only while your browser session is active. Others remain on your device for a longer period so the website can remember preferences, login details, or usage patterns the next time you return.

Cookies do not usually give a website direct access to files on your device. Instead, they store limited technical information connected to your browser and your interaction with the site.

Why GetGud Uses Cookies

GetGud uses cookies to make the website function properly, protect user accounts, improve performance, and better understand how visitors use the platform. Because GetGud is a skill-based arcade gaming site and not a traditional sweepstakes casino, some cookies also help support account features tied to gameplay, verification, and secure redemptions.

Cookies may be used to:

• keep you signed in to your account
• remember your settings and preferences
• support account security and fraud prevention
• help pages load correctly and efficiently
• measure website traffic and usage trends
• improve mobile and browser performance
• support marketing, advertising, or campaign tracking where allowed
• make customer support and help features work better

Without certain cookies, some parts of the site may not work as intended.

Essential Cookies That Keep the Site Running

Essential cookies are necessary for the website to operate. These cookies support core functions such as page navigation, secure login, session management, and access to protected areas of the site.

For example, essential cookies may help GetGud remember that you are logged in while moving between account pages, gameplay screens, or redemption areas. They may also help maintain secure sessions, detect suspicious activity, and support steps connected to KYC and account protection.

Because these cookies are required for the website to function, they generally cannot be switched off through the cookie banner. You can still block them through your browser settings, but doing so may cause parts of the site to stop working.

Functional Cookies That Improve Your Experience

Functional cookies help the website remember choices you make so your experience is smoother and more personalized. These cookies may store settings such as language preferences, login convenience features, device recognition, or user interface preferences.

On a site like GetGud, functional cookies may also support features that make account access easier on supported devices, including mobile-friendly sign-in flows or saved preferences connected to your account experience. If you disable these cookies, certain personalized features may no longer be available or may reset each time you visit.

Performance Cookies That Help Us Improve

Performance cookies collect information about how visitors use the website. This includes details such as which pages are visited most often, how long users stay on certain pages, whether a page loads correctly, and whether visitors encounter errors.

These cookies help GetGud understand what is working well and what needs improvement. For example, they may show whether users are finding the FAQ helpful, whether account pages load efficiently on mobile devices, or whether a specific game page needs technical fixes.

The information collected by performance cookies is usually aggregated and used for analytics rather than to identify you directly.

Marketing Cookies and Advertising Technologies

Marketing cookies may be used to track visits across websites, measure ad performance, and show more relevant promotions or messages. These cookies can be placed by GetGud or by advertising and analytics partners.

For example, if a user visits the site after clicking on a campaign, a marketing cookie may help identify that source so campaign effectiveness can be measured. These cookies may also be used to limit how often you see the same ad and to help tailor promotions based on general site activity.

If you choose not to allow marketing cookies, you may still see advertising, but it may be less relevant to your interests.

Similar Technologies We May Use

In addition to cookies, GetGud may use similar technologies such as web beacons, pixels, tags, local storage, and software development kits in mobile-related environments. These tools often serve similar purposes, including analytics, security, personalization, and campaign measurement.

For ease of reading, this policy refers to all of these tools generally as “cookies,” unless a different explanation is needed.

First-Party and Third-Party Cookies

Some cookies are set directly by GetGud. These are called first-party cookies. They are commonly used for core website functionality, account handling, and site performance.

Other cookies may be set by third-party service providers. These are called third-party cookies. They may support analytics, payment processing, fraud prevention, embedded content, customer support tools, or marketing services.

Third-party providers may process data according to their own privacy notices and terms. GetGud may use trusted vendors to support services such as website analytics, payment flows, security checks, and communication tools.

Third-Party Services That May Place Cookies

Depending on how you use the site, third-party services may place cookies or similar technologies through the website. These may include providers involved in:

• website analytics
• payment processing for methods such as Visa, MasterCard, Discover, Apple Pay, or bank-related services
• fraud detection and account security
• identity and verification support related to redemption processing
• customer support systems and help desk functions
• marketing attribution and campaign measurement
• social media or embedded content, where applicable

GetGud may update its service providers from time to time as the platform develops. Because the site launched in April 2026 and may continue to add features, the exact third-party tools in use can change as services evolve.

How Consent Works

Where required by applicable law, GetGud asks for your consent before placing non-essential cookies on your device. This generally applies to cookies used for analytics, personalization, and marketing.

When you first visit the site, you may see a cookie banner or preference tool that lets you accept, reject, or customize certain categories of cookies. Your choices will usually be saved for future visits, although you may be asked to review them again after a period of time or after material changes to the policy.

Essential cookies do not normally require consent because they are necessary for the site to function.

How to Manage Your Cookie Preferences

You can manage your cookie preferences in several ways. The easiest option is usually the cookie settings tool available on the website, if provided. This allows you to adjust non-essential cookie categories without changing your browser settings.

You can also control cookies through your browser. Most browsers let you block cookies, delete stored cookies, or alert you before a cookie is placed. The exact steps depend on the browser you use, but settings are usually found in the “Privacy,” “Security,” or “Site Data” section.

If you use more than one device or browser, you may need to update your settings on each one separately.

How to Disable or Delete Cookies in Your Browser

Most major browsers allow you to:

• view cookies stored on your device
• delete all cookies or selected cookies
• block all cookies
• block cookies only from certain sites
• block third-party cookies
• clear cookies when you close the browser

Please note that blocking all cookies can affect website performance and may prevent some site features from working correctly. On GetGud, this could impact login sessions, gameplay access, account settings, purchase flows, support functionality, or redemption-related steps.

What Happens If You Turn Cookies Off

If you disable essential cookies, some parts of GetGud may become unavailable or unstable. You may be unable to sign in, move between secure pages, complete a purchase, or maintain a session during gameplay.

If you disable functional cookies, the website may forget your preferences and settings. If you disable performance cookies, GetGud may have less insight into technical issues and user experience improvements. If you disable marketing cookies, ads and promotions may be less relevant, but you should still be able to use the main site, subject to essential cookie requirements.

Cookies and Personal Information

Some cookies may collect information that can be treated as personal information under applicable privacy laws, especially when combined with other data. This may include identifiers such as IP address, browser type, device information, approximate location, account-related activity, or interaction data.

For more details on how GetGud collects, uses, and protects personal information, users should review the site’s privacy-related disclosures and any terms linked from the GetGud Casino page or other legal pages on the website.

Data Retention and Cookie Lifespan

Cookies may remain on your device for different lengths of time. Session cookies are deleted when you close your browser. Persistent cookies stay on your device until they expire automatically or are deleted manually.

The lifespan of a cookie depends on its purpose. Security and session cookies may last for a short period, while preference or analytics cookies may remain longer to support recognition of repeat visits and service improvements.

Policy Updates You Should Know About

GetGud may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, website functionality, or third-party services. Any updates will be posted on this page with the revised effective date where appropriate.

If changes are material, GetGud may provide additional notice through the website or other reasonable methods. Continued use of the site after updates take effect may indicate acceptance of the revised policy, to the extent allowed by law.

Questions About Privacy or Cookies

If you have questions about this Cookie Policy, cookie preferences, or how your information is handled, you can contact GetGud support at support@getgud.win.

You may also wish to check the site’s FAQ or support resources for general account and privacy information. If you contact support about cookies or personal data, providing basic details about your device, browser, and the issue you noticed can help speed up the response.

By using GetGud’s website and services, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to your preferences and applicable law.